SS1 First Term Office Practice Lesson Note and Scheme of Work
Week 1: Introduction to Office Practice
Overview of Office Practice
Importance of Office Practice in the business environment
Types of offices and their functions
Assignment: Research on the evolution of office practices
Week 2: Office Equipment and Furniture
Identification and usage of common office equipment
Proper arrangement of office furniture
Practical session on using office equipment
Group discussion on ergonomics in the office
Week 3: Communication Skills in the Office
Verbal and written communication skills
Importance of effective communication in the workplace
Role-playing scenarios for communication practice
Assignment: Write a business letter
Week 4: Records Management
Basics of records management
Filing systems and their importance
Practical demonstration of organizing records
Group project: Create a simple filing system for a fictional office
Week 5: Time Management in the Office
Importance of time management
Planning and prioritizing tasks
Time management tools and techniques
Class activity: Time management exercises
Week 6: Office Ethics and Etiquette
Professional behavior in the office
Workplace ethics and etiquette
Case studies on ethical dilemmas
Guest speaker: Professional etiquette in the workplace
Week 7: Customer Service in the Office
Understanding customer service
Importance of good customer service
Role-playing scenarios for customer service skills
Guest speaker: Customer service in various industries
Week 8: Teamwork and Collaboration
Importance of teamwork in the office
Characteristics of effective teams
Group activities and team-building exercises
Assignment: Reflect on personal experiences with teamwork
Week 9: Office Technology
Overview of technology in the office
Common software used in offices
Practical session on using office software
Guest speaker: Technological advancements in office practices
Week 10: Office Safety and Security
Importance of safety in the workplace
Emergency procedures and evacuation plans
Security measures in the office
Practical demonstration of safety protocols
Week 11: Revision Week
Review of key concepts from previous weeks
Group discussions on challenging topics
Practice tests and quizzes
Week 12: Examination Week
Written examination on all topics covered
Practical assessments on office skills
Evaluation of group projects and assignments
Week 13: School Dismissal Week
Recap of the course highlights
Distribution of certificates of completion
Feedback session for improvement
Farewell and best wishes for future endeavors.
