SS3 First Term Store Management Past Questions And Answers
Question: What is the role of a store manager in personnel management?
A) Handling finances
B) Managing employees
C) Marketing products
D) Setting prices
Answer: B) Managing employees
Question: Which of the following is a direct cost associated with store operations?
A) Rent
B) Salaries
C) Advertising
D) Utilities
Answer: B) Salaries
Question: What is the purpose of a perpetual inventory system?
A) Track sales revenue
B) Monitor employee performance
C) Maintain real-time inventory records
D) Calculate marketing expenses
Answer: C) Maintain real-time inventory records
Question: How does effective store layout contribute to sales?
A) Increases confusion
B) Reduces customer satisfaction
C) Enhances product visibility
D) Encourages stockpiling
Answer: C) Enhances product visibility
Question: What is the significance of the Economic Order Quantity (EOQ) in store management?
A) Determines the optimal order quantity
B) Sets the store’s opening hours
C) Calculates employee salaries
D) Controls advertising expenses
Answer: A) Determines the optimal order quantity
Question: Which marketing strategy focuses on creating customer loyalty through personalized communication?
A) Mass marketing
B) Relationship marketing
C) Guerrilla marketing
D) Viral marketing
Answer: B) Relationship marketing
Question: What does POS stand for in the context of store management?
A) Point of Sale
B) Product Ordering System
C) Profit Optimization Strategy
D) Personnel Oversight System
Answer: A) Point of Sale
Question: Why is inventory turnover rate important for a store?
A) It determines employee satisfaction
B) It measures the efficiency of inventory management
C) It controls marketing expenses
D) It sets product prices
Answer: B) It measures the efficiency of inventory management
Question: What is the primary purpose of a SWOT analysis in store management?
A) Evaluate employee performance
B) Assess market trends
C) Identify strengths, weaknesses, opportunities, and threats
D) Calculate return on investment
Answer: C) Identify strengths, weaknesses, opportunities, and threats
Question: How does effective communication benefit store management?
A) Increases inventory turnover
B) Improves employee morale
C) Reduces customer satisfaction
D) Maximizes losses
Answer: B) Improves employee morale
Question: What is the purpose of a cash flow statement in store management?
A) Evaluate store layout
B) Track employee attendance
C) Monitor financial inflows and outflows
D) Determine advertising effectiveness
Answer: C) Monitor financial inflows and outflows
Question: How does shrinkage impact a store’s profitability?
A) Increases profits
B) Decreases profits
C) Has no effect
D) Boosts employee morale
Answer: B) Decreases profits
Question: In store management, what does the term “planogram” refer to?
A) Financial forecast
B) Employee schedule
C) Visual representation of product placement
D) Marketing budget
Answer: C) Visual representation of product placement.
