SS2 First Term Office Practice Past Questions And Answers
Here are 20 Office Practice questions for Senior Secondary School 2 First Term:
Question: What is the primary function of a memorandum?
A) To inform
B) To instruct
C) To persuade
D) To entertain
Answer: A) To inform
Question: Which of the following is a primary responsibility of an office receptionist?
A) Data analysis
B) Filing documents
C) Answering calls and greeting visitors
D) Budget preparation
Answer: C) Answering calls and greeting visitors
Question: What does the term “SWOT” stand for in business?
A) Software of the Workplace
B) Strengths, Weaknesses, Opportunities, Threats
C) Systematic Work Order Techniques
D) Sales Within Organized Teams
Answer: B) Strengths, Weaknesses, Opportunities, Threats
Question: What is the purpose of an agenda in a meeting?
A) To summarize the minutes
B) To outline topics to be discussed
C) To vote on decisions
D) To socialize with colleagues
Answer: B) To outline topics to be discussed
Question: In the context of communication, what does CC stand for in an email?
A) Central Communication
B) Courtesy Copy
C) Carbon Copy
D) Copy Communication
Answer: C) Carbon Copy
Question: Which office document is used for external communication and includes company details and activities?
A) Memo
B) Report
C) Circular
D) Letter
Answer: D) Letter
Question: What is the purpose of a job description?
A) To list employee names
B) To outline job duties and responsibilities
C) To describe office equipment
D) To detail office policies
Answer: B) To outline job duties and responsibilities
Question: What does the term “Inbox” refer to in the context of email?
A) Outgoing messages
B) Spam folder
C) Received messages
D) Drafts folder
Answer: C) Received messages
Question: Which of the following is a common feature of a well-organized office?
A) Cluttered workspace
B) Limited communication
C) Efficient filing system
D) Strict isolation
Answer: C) Efficient filing system
Question: What is the purpose of a confidentiality statement in a document?
A) To share information freely
B) To protect sensitive information
C) To encourage public disclosure
D) To promote transparency
Answer: B) To protect sensitive information
Question: What is the main purpose of an office meeting agenda?
A) To socialize
B) To outline topics and goals
C) To assign blame
D) To postpone decisions
Answer: B) To outline topics and goals
Question: What does the acronym “PDF” stand for?
A) Portable Document Format
B) Pretty Decent File
C) Personal Data File
D) Print Document Fast
Answer: A) Portable Document Format
Question: Which software is commonly used for creating spreadsheets?
A) Microsoft Word
B) Adobe Photoshop
C) Microsoft Excel
D) Google Chrome
Answer: C) Microsoft Excel
Question: What is the purpose of a business report?
A) To entertain readers
B) To present information and analysis
C) To criticize colleagues
D) To share personal opinions
Answer: B) To present information and analysis
Question: What does the term “CC” stand for in the context of a business letter?
A) Company Copy
B) Carbon Copy
C) Creative Communication
D) Customer Concern
Answer: B) Carbon Copy
Question: In time management, what does the Eisenhower matrix help prioritize?
A) Budget allocation
B) Task urgency and importance
C) Employee salaries
D) Meeting schedules
Answer: B) Task urgency and importance
Question: What is the purpose of a call log in an office setting?
A) Track office supplies
B) Record incoming and outgoing calls
C) Schedule meetings
D) Monitor employee breaks
Answer: B) Record incoming and outgoing calls
Question: Which communication channel is asynchronous?
A) Face-to-face conversation
B) Telephone call
C) Email
D) Video conference
Answer: C) Email
Question: What is the purpose of a job interview?
A) To make friends
B) To evaluate a candidate’s suitability
C) To share personal stories
D) To discuss company achievements
Answer: B) To evaluate a candidate’s suitability
Question: What is the primary goal of workplace ergonomics?
A) Increase stress levels
B) Enhance productivity and well-being
C) Ignore employee feedback
D) Create a chaotic environment
Answer: B) Enhance productivity and well-being.
